Lazy Home Services – Terms and Conditions
Effective Date: 9/8/2024
By booking services with Lazy Home Services (“we”, “us”, “our”), you (“the customer”, “you”) agree to the following terms and conditions. These terms apply to all services provided by Lazy Home Services.
1. Services Provided
We offer a variety of home cleaning & maintenance services, including but not limited to:
Each service is carried out by trained professionals using industry-standard equipment to ensure high-quality results.
Services may vary based on specific customer needs and location.
2. Booking and Payment
Booking: Services can be booked online through our website or over the phone. All bookings are subject to availability.
Payment Terms: Payment is required upon booking of the service unless otherwise agreed upon. We accept major credit cards, and other payment methods as listed on our website.
Cancellations: Cancellations or rescheduling must be made at least 24 hours before the scheduled service.
Cancellations made less than 24 hours in advance may incur a cancellation fee.
Refund Policy: If you are unsatisfied with our services, please notify us within 24 hours of completion. We will work with you to address any issues, including re-servicing or providing a partial refund.
3. Customer Responsibilities
Access: The customer must ensure access to the property, including any necessary permissions for exterior work. This includes gates, driveways, and any locked areas that may impact service.
Preparation: The customer is responsible for clearing any obstacles, such as vehicles, furniture, or personal belongings, that may obstruct the work area.
Utilities: The customer must provide access to water and electricity (if applicable) for services that require water or electricity.
4. Limitations of Liability
Damage: While we take every precaution to prevent damage, Lazy Home Services is not responsible for pre-existing damage or damage caused by the customer’s failure to maintain or repair certain parts of the property.
We use techniques to prevent damage. However, we are not liable for damage to surfaces or areas that are already compromised (e.g., aged paint, brittle siding, rusted surfaces, etc.).
Force Majeure: Lazy Home Services is not liable for delays or cancellations caused by events beyond our control, such as severe weather, natural disasters, or other unforeseen circumstances.
5. Warranty
Satisfaction Guarantee:
We strive to provide top-quality services and guarantee your satisfaction. If you are not satisfied with the service, please contact us within 24 hours, and we will make every effort to resolve the issue.
6. Health and Safety
COVID-19 Precautions: Our team follows all recommended health guidelines to ensure the safety of both customers and employees. This includes wearing masks when necessary and maintaining proper sanitation of equipment.
Safe Working Environment: The customer is required to provide a safe environment for our team. If we determine that the worksite poses any safety hazards, we reserve the right to postpone or cancel the service until those hazards are addressed.
7. Privacy and Data Protection
We respect your privacy. Any personal information collected during the booking process is used solely for the purpose of providing services and will not be shared with third parties, except as required by law. For more information, please refer to our Privacy Policy.
8. Changes to Terms and Conditions
Lazy Home Services reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of these terms.
9. Governing Law
These Terms and Conditions are governed by the laws of New Jersey/United States of America.
Any disputes arising from these terms will be subject to the jurisdiction of the courts in New Jersey.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: [email protected]
Phone: 908-488-5299
Website: www.thelazy.co
By booking a service with Lazy Home Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
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